Warranty Policy

The Axis Vapes – M17 has a 90 day non-transferrable warranty that exists on manufacturing defects ONLY. The following examples are NOT included in the warranty. Usage based defects are issues caused by mistreatment and/or misuse of products. Usage based defects include, but are not limited to:

  • Devices that are dropped
  • Devices that have damages caused by water, e-liquid, and/or aqueous solutions
  • Devices that have been tampered with will void your warranty
  • Devices that have been repaired by owner or third parties
  • Devices that are physically damaged; i.e. Buttons that been damaged due to excessive force, finish that has chipped, and/or damages caused by rebuildable tanks.
  • Changes made on the mod tab via the Escribe software will void your warranty
  • This warranty is non-transferrable

Warranty is limited to the repair or replacement of the product at the sole discretion of Axis Vapes. Customer is responsible for shipping of warranted product to Axis Vapes, and Axis Vapes is responsible for return shipping to the customer. International customers are responsible for all shipping costs to and from Axis Vapes.

Click Here To File A Warranty Request